Dynamic Network Insurance Services, Inc. DBA MXCrossBorder Insurance Services and MexicoCrossBorder Insurance Services is a trusted leader in providing Mexico Auto insurance online for U.S. and Canadian plated vehicles. We partner closely with four top-tier Mexican insurers A.N.A. Compañía de Seguros, S.A. de C.V., Chubb Seguros México, S.A., Quálitas Compañía de Seguros, S.A. de C.V. and Zurich Aseguradora Mexicana, S.A. de C.V.
At MXCrossBorder and MexicoCrossBorder, we deeply value the privacy and security of your personal information.
This policy outlines the practices of Dynamic Network Insurance Services, Inc. and MXCrossBorder.com and MexicoCrossBorder.com regarding privacy and security. It applies exclusively to information collected via this website. We encourage you to read it carefully to understand how your information is handled.
Your use of MXCrossBorder Insurance Services and MexicCrossBorder Insurance Services’ websites to purchase a Mexico Auto Insurance policy is governed by this Privacy and Security Policy and our Terms of Purchase.
Our Privacy and Security Policy explains:
- The personal information we collect through our website.
- How your information is used to provide insurance.
- The choices available to you regarding your information.
- How you can view and correct any inaccuracies.
- The security measures in place to protect your information.
1. Mexico Auto Insurance Application: Information entered voluntarily, such as:
- Email address, name, date of birth, address, phone number, driver’s license number, vehicle details (including VIN and plate number), and credit card information.
2. Renewal notifications and seasonal promotions: Your email is shared with our third-party email service, SendGrid (by Twilio). Review [SendGrid’s Privacy Policy] https://www.twilio.com/legal/privacy.
3. Cookies:
- Temporary Cookies: Used to store session data for account login and purchase processes, deleted when you log out or close your browser.
- Persistent Cookies: For users referred by affiliate websites, a 60-day cookie tracks the affiliate source.
4. Browser Information: Automatically collected data, including your IP address, browser type, and requested pages.
5. Chat System: MXCrossBorder and MexicoCrossBorder uses Social Intents as our Live Chat provider, which collects your IP address, location data, ISP, and referral link. Email and name entry for chats are optional. Review [Social Intent’s Privacy Policy] https://www.socialintents.com/privacy.html.
1. Account Management and Communication:
- Administer your account and send policy-related communications.
- Email policy documents and reminders about policy expiration.
2. Insurance Provision:
- Information you provide is included on your Mexican insurance policy.
- Shared only with our partner insurers, ANA Seguros, Chubb, Quálitas and Zurich.
Your information is exclusively shared with:
- Dynamic Network Insurance Services, Inc. DBA MXCrossBorder Insurance Services and MexicoCrossBorder Insurance Services.
- Our partner insurers (ANA Seguros, Chubb, Quálitas and Zurich) and their service providers for travel assistance.
We do not sell, rent, or share your information with external parties, except as required by law.
View ANA Seguros’Privacy Policy https://anaseguros.com.mx/anaweb/aviso_de_privacidad.html
View Chubb’s Privacy Policy https://www.chubb.com/mx-es/footer/privacy-policy.html
View Quálitas’Privacy Policyhttps://www.qualitas.com.mx/web/qmx/aviso-de-privacidad-1
View Zurich’s Privacy Policy https://www.zurich.com.mx/aviso-de-privacidad
(Spanish only)
Email Address:
- Account setup and policy purchase confirmations.
- Policy expiration notifications (mandatory for six-month and annual policies).
- Promotional campaigns, optional updates about insurance changes or newsletters, which you may unsubscribe from at any time.
Managing Your Information:
- Access your account to view or update information.
- Note: Issued policies cannot be deleted.
Protecting your information is a top priority:
- Online Security:
- Sensitive data (e.g., credit card information) is encrypted using 256-bit SSL technology.
- Our site complies with PCI standards for secure online transactions.
- Offline Security:
- Access to sensitive information is restricted to employees performing specific tasks (e.g., billing or customer service).
- Data is stored securely on protected servers.
MXCrossBorder and MexicoCrossBorder may revise this Privacy and Security Policy at any time. Please review it periodically for updates.
Our website may link to external sites. Please review their privacy policies, as we are not responsible for their content or practices.
If you have questions about this Privacy and Security Policy or the Terms of Purchase, please contact us at:
MXCrossBorder.com https://mxcrossborder.com/index.php#contacto
MexicoCrossBorder.com https://mexicocrossborder.com/index.php#contacto